Privacy Policy
PRIVACY POLICY
Last updated January 26, 2024
Systematic Studios ("Company," "we," "us," or "our") has this privacy notice, which explains how and why we may gather, store, use, and/or share ("process") personal information when you use our services ("Services"). Examples of such uses include:
- Downloading and using the Star Chart application on your phone, or any other app we have that has a link to our privacy statement.
- Interact with us in other relevant contexts, such as events, sales, or marketing.
Concerns or queries? You will gain a better understanding of your privacy rights and options by reading this privacy notice. Please do not use our services if you disagree with our policies and practices. For any further queries or worries, do reach out to us at support@systematicstudios.co.uk.
SUMMARY OF KEY POINTS
The following is a summary of the most important elements from our privacy notice. To learn more about any of these subjects, click the link that follows each point, or use the table of contents below to locate the specific section you're searching for.
What personal data do we handle? We may process personal information about you when you visit, use, or traverse our services, based on your interactions with the Star Chart App and the Services, the decisions you make, and the goods and features you utilize.
Do we handle any private information that is sensitive? We don't handle private information that is sensitive.
Do outside parties provide us with any information? No information is obtained by us from outside sources.
How are the details you provide processed? We handle personal data for the purposes of delivering, enhancing, and managing our services; keeping in touch with you; security and preventing fraud; and adhering to legal requirements. With your permission, we might utilize your information for other purposes as well. We only process your information when we have a good reason to do so under the law.
Which parties and under what circumstances do we share personal information? Information may be shared by us with particular third parties and under certain circumstances.
How do we secure the information you provide? We have put in place technical and policies and procedures to safeguard your personal data. We cannot, however, guarantee that an electronic transmission over the internet or information storage technology will be 100% secure. Information thieves, hackers, or other unauthorised third parties may be able to circumvent our security measures and improperly gather, access, steal, or alter your personal data.
Which rights do you have? You may have specific rights about your personal information depending on the current privacy law and your geographical location.
What rights do you exercise? The simplest ways to make use of your rights are to get in touch with us or to complete our data subject request form. Any request will be taken into consideration and handled in compliance with relevant data protection regulations.
Table of Contents
- WHAT DATA DO WE COLLECT?
- HOW IS YOUR INFORMATION PROCESSED BY US?
- WHICH LEGAL FOUNDATIONS DO WE USE TO HANDLE YOUR PERSONAL DATA?
- WHEN DO WE SHARE YOUR PERSONAL INFORMATION AND WITH WHOM?
- HOW MUCH TIME DO WE STORE YOUR DATA?
- IN WHAT WAYS DO WE PROTECT YOUR INFORMATION?
- DO WE GAIN INFORMATION FROM YOUNG PEOPLE?
- RIGHTS RELATING TO YOUR PRIVACY?
- CONTROLS FOR DO-NOT-TRACK FEATURES
- YOUR RIGHTS UNDER APPLICABLE DATA PROTECTION LAW?
- DATA RETENTION
- DO WE CHANGE THIS NOTICE AGAIN?
- INQUIRY ABOUT THIS NOTICE: HOW CAN YOU CONTACT US?
- ARE YOU ABLE TO VIEW, CHANGE, OR DELETE THE INFORMATION WE GATHER ABOUT YOU?
- WHAT DATA DO WE COLLECT?
Personal information you disclose to us
In Short: We gather personal data that you give to us.
When you register on the Services, indicate that you would like more information about us or our products and services, engage in activities on the Services, or in other ways get in touch with us, we will gather the personal information that you voluntarily give to us.
Personal Information Provided by You: The context of your interactions with us and the Services, the decisions you make, and the goods and features you use all influence the personal information we gather. The following types of personal data may be included in our collection:
- names
- electronic mail addresses
- passwords
Sensitive Information. We do not process sensitive information.
You agree to send us only true, complete, and accurate personal information, and to notify us of any changes to such information.
- HOW IS YOUR INFORMATION PROCESSED BY US?
In Short: we handle personal information for the purposes of delivering, enhancing, and managing our services; keeping in touch with you; security and preventing fraud; and adhering to legal requirements. With your permission, we might utilize your information for other purposes as well.
Depending on how you use our Services, we process your personal information for a number of purposes, such as:
- To make account creation and authentication easier, as well as to handle user accounts in general. Your information may be processed by us in order to maintain the functionality of your account and enable you to create and log in.
- To provide and assist in providing services to the user. In order to provide you the service you have requested, we might process your information.
- To facilitate communication between users. If you decide to utilize any of our services that let you communicate with other users, we might process your information.
- To preserve or defend a person's essential interests. When processing is required to preserve or defend a person's vital interests—such as to avert harm—we may process your information.
- WHICH LEGAL FOUNDATIONS DO WE USE TO PROCESS YOUR DATA?
In Short: we only process your personal information when we think it is required and we have a good reason (i.e., legal basis) to do so under the applicable law. Examples of these reasons include getting your consent, abiding by the law, offering you services so we can enter into or complete contracts, safeguarding your rights, or pursuing our legitimate business interests.
This part pertains to you if you live in the EU or the UK.
We are required by the General Data Protection Regulation (GDPR) and the UK GDPR to provide an explanation of the legitimate legal grounds upon which we process your personal data. As a result, we may process your personal information based on the following legal justifications:
- If you have granted us authorisation (also known as consent) to use your personal information for a certain purpose, we may process your information. Your consent is always reversible.
- Fulfillment of a Contract. When we think it's essential to carry out our contractual duties to you, such as offering our Services, or when you request it before we sign a contract, we may process your personal information.
- Legal Responsibilities. In order to comply with our legal duties, such as to cooperate with law enforcement or regulatory agencies, exercise or defend our legal rights, or provide your information as evidence in litigation in which we are engaged, we may process your information.
- Essential Interests. When we think it's necessary to safeguard your vital interests or the vital interests of a third party, as in cases where there may be threats to anyone's safety, we may process your information.
- WHEN DO WE SHARE YOUR PERSONAL INFORMATION AND WITH WHOM?
In Short: We might disclose information to the following third parties as well as under the particular circumstances outlined in this section.
We might have to disclose your personal data in the following circumstances:
- Transfers of Businesses. In connection with, or during talks of, any merger, sale of corporate assets, financing, or purchase of all or a portion of our business by another firm, we may share or transfer your information.
- HOW MUCH TIME DO WE STORE YOUR DATA?
In Short: Unless otherwise mandated by law, we retain your information for as long as it takes to achieve the goals specified in this privacy notice.
If a longer retention time is mandated or authorised by law (e.g., for tax, accounting, or other legal reasons), we will only retain your personal information for as long as it is necessary for the purposes outlined in this privacy notice. We will not retain your personal information for any longer than is necessary to fulfill the purposes outlined in this notice or to extend the time a user's account is active.
In the event that we no longer have a valid business reason to process your personal data, we will either erase it or make it anonymous. If this is not feasible (for instance, because it is kept in backup archives), we will safely store it and keep it separate from any additional processing until deletion is feasible.
- IN WHAT WAYS DO WE PROTECT YOUR INFORMATION?
In Short: We use a set of organisational and technical security measures to protect your personal information.
To preserve the security of any personal data we handle, we have put in place suitable and reasonable organisational and technical security measures. We cannot, however, promise or guarantee that hackers, cybercriminals, or other unauthorized third parties won't be able to circumvent our security and improperly collect, access, steal, or modify your information. This is because no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. You bear all liability for the transmission of personal information to and from our services, even though we will take reasonable precautions to protect it. Only in a safe and secure setting should you use the Services.
- DO WE GAIN INFORMATION FROM YOUNG PEOPLE?
In Short: We don't intentionally gather information from or advertise to minors younger than 18 years old.
We do not intentionally collect information from or advertise to minors younger than eighteen. By utilising the Services, you attest that you are at least 18 years old or that you are the minor's parent or legal guardian and that you have permission for the minor dependent to use the Services. In the event that we discover that users under the age of eighteen have had their personal information gathered, we will deactivate the account and take the appropriate action to remove the information from our databases as soon as possible. If you become aware of any data we may have collected from children under age 18, please contact us at support@systematicstudios.co.uk.
- WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You have rights that provide you more access to and control over your personal information in certain areas, including the European Economic Area (EEA), the United Kingdom (UK), and Canada. Your account is open for inspection, modification, or cancellation at any time.
According to applicable data protection regulations, you have specific rights in various areas (such as the EEA, UK, and Canada). These might include the following: (i) the ability to request access to and a copy of your personal data; (ii) the capacity to request correction or erasure; (iii) the ability to limit the processing of your personal data; and (iv), if appropriate, the ability to transfer your data. You might also be able to object to how your personal information is processed under specific conditions. Such a request may be made by getting in touch with us using the information listed below under the heading "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?"
Any request will be taken into consideration and handled in compliance with relevant data protection regulations.
You also have the right to file a complaint with your local data protection supervisory authority if you live in the UK or the EEA and think we are processing your personal information unlawfully. At https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm, you may discover their contact information.
The data protection authorities' contact information can be found here, if you're in Switzerland: https://www.edoeb.admin.ch/edoeb/en/home.html.
Withdrawing your consent: You have the right to revoke your consent at any time if we are processing your personal information with your consent, which may be given expressly or implicitly depending on the applicable law. By using the information listed in the section below under "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?", you can contact us at any time to withdraw your consent.
However, please note that this will not impact the legality of the processing carried out prior to its withdrawal or, to the extent permitted by applicable legislation, the processing of your personal data carried out in reliance on lawful processing grounds other than consent.
Account Information
At any point, you have the option to examine, edit, or delete the data associated with your account. Please get in touch with us using the details supplied.
We will deactivate or remove your account and related data from our live databases upon receiving your request to cancel it. However, in order to stop fraud, solve issues, support investigations, uphold our legal obligations, and/or meet regulatory requirements, we could keep some information on file.
You can email us at support@systematicstudios.co.uk with any queries or remarks you may have regarding your right to privacy.
- CONTROLS FOR DO-NOT-TRACK FEATURES
You can indicate your privacy desire to have information about your online browsing habits tracked and collected by activating the Do-Not-Track ("DNT") function or setting found in the majority of web browsers, as well as in some mobile operating systems and applications. There is currently no established common technical standard for identifying and utilising DNT signals. Because of this, we do not presently react to DNT browser signals or any other technique that conveys your preference to be anonymous when browsing the internet. We will update this privacy notice to include information about any new online tracking standards that we are required to adhere to.
- YOUR RIGHTS UNDER APPLICABLE DATA PROTECTION LAW
The table below outlines your rights regarding the way we process your personal data. Note that certain rights are limited to specific situations.
Your right to view and manage your data is something we respect and cherish. The following are some ways that you can exercise your rights, subject to the necessary identity verification procedures. We want you to have confidence that we are treating your personal data properly and in accordance with best practices because we take your rights seriously. You can contact us in any of the following ways to ask questions, get more information, or voice concerns:
- By contacting our Systematic Studios customer service team at support@systematicstudios.co.uk
- By sending a letter to the United Kingdom at 3 Bramhall PI, Storey's Bar Rd, Peterborough,Cambridgeshire PE1 5YS
- By calling us at 03338002462
- DATA RETENTION
We keep personal information for as long as it is reasonably necessary for us to do business or comply with the law. We evaluate applicable laws, contractual commitments, and our customers' expectations and requirements when setting data retention durations. We securely erase or destroy personal data when it is no longer needed.
- DO WE CHANGE THIS NOTICE AGAIN?
In Short: Absolutely, we will amend this notice as needed to adhere to applicable legal requirements.
This privacy notice may be updated from time to time. An updated "Revised" date will designate the updated version, which will take effect as soon as it is available. In the event that we make significant changes to this privacy notice, we will either email you a communication directly or post a notice of the changes conspicuously. To learn more about how we are safeguarding your information, we invite you to read our privacy notice often.
- INQUIRY ABOUT THIS NOTICE: HOW CAN YOU CONTACT US?
You can email Systematic Studios at support@systematicstudios.co.uk with any questions or complaints you may have regarding this notice, or you can mail a letter to:
Systematic Studios 3 Bramhall Place Storeys Bar Rd Peterborough Cambridgeshire PE1 5YS United Kingdom
- ARE YOU ABLE TO VIEW, CHANGE, OR DELETE THE INFORMATION WE GATHER ABOUT YOU?
You have the right to seek access to, changes to, or deletion of the personal data we collect from you. Contact us to fill out a request form if you would like your personal information to be reviewed, updated, or deleted.